FREQUENTLY ASKED QUESTION (FAQ)

~ Find your answear faster ~
~ What are RawVPS key advantages?

RawVPS offers great hardware at the lowest price in the industry. All of the RawVPS servers come on Raid 10, and the smallest plan ($3.99 a month) is 512MB. RawVPS servers are located in USA, Germany, France and Romania.

~ What advantages does an VPS have over a shared hosting plan?

RawVPS users can have their personal VPS active within seconds. Each VPS comes with a choice of distributions and full root access.

~ The prices are very low, does RawVPS make a profit?

We are able to make enough profit to keep the servers at best prices.

~ How am I billed?

Each VPS or Cloud Server is billed monthly.

~ What form of payments do you accept?

We accept Visa, MasterCard, American Express, and PayPal.

~ Do you offer refunds?

Yes, if there are special situations, please open up a ticket. We offer refunds only if the services are not available(TOS).

~ What kind of Virtualization do you use?

We use OpenVZ, KVM and XEN.

~ What kind of Network does RawVPS run on?

All RawVPS physical nodes are connected via gigabit ethernet to switches. All core routers are uplinked via 10-gigE uplinks to providers.

~ What processor models does RawVPS run on?

Intel Dual Quad-Core and Hex-Core CPUs.

~ Do you charge for bandwidth?

Yes. Once the monthly transfer limit has been exceeded, the server will be suspended with email notification. The cost of bandwidth is $0.02 per GB over the limit.

~ VPS and Cloud Servers are provisioned at the same period of time ?

Yes, after payment confirmation and fraud check.

~ How to install Free Windows Server ? What Windows version do you offer ?

Select the correct Windows Template and install it. We are offering 2 Windows versions: windows-2008-server-r2-standard-x64 & windows-2012-server-r2-standard-x64

~ Free Windows License is available for Cloud Servers or Dedicated Servers ?

No. We are offering Free Windows Server Licenses only to VPS's

Installing Windows on Dedicated Servers price is $30. Instructions: Service Management -> Select product -> Add Windows Install

~ What are the prices for additional IP addreses ?

For US locate VPS the price for single IP is $2; For Germany VPS IP price is $6.

For German DEDICATED servers the first 3 IP addresses price is $2.5 per IP. Additional subnet /29 price is $20, subnet/28 price $49

For US DEDICATED servers the first 3 IP addresses price is $2 per IP. Additional subnet /29 price is $12, subnet/28 price $20

For France servers additional IP price is $5/IP

~ Do you support IPv6 ?

Each US VPS comes with a /64 subnet for IPv6 with one IPv6 address on the VPS by default.

To view your IPv6 subnet:
  • Find your VPS in the SolusVM CP.
  • Click Manage next to it.
  • Click the Network tab.
  • Click the subnet link.

KVM will require you to either manually edit the network settings within your VPS or use the Reconfigure option in order to use the new IPs. You will also need to set the netmask to 48 and your gateway and default route to the gateway IP listed in SolusVM.

Windows:
We'll be using 2001:DB8:1000::100 as the main IP address to assign. We'll also be using 2001:19f0:4009:2001::1234 as a secondary IP address we're configuring.

netsh interface ipv6 set global randomizeidentifiers=disabled
netsh interface ipv6 add address interface="Local Area Connection" address="2001:DB8:1000::100/64"
netsh interface ipv6 add address interface="Local Area Connection" address="2001:19f0:4009:2001::1234/64"


If you receive the error message "Invalid Entry" when adding IPv6 addresses, your IPv6 syntax is wrong. Use this IPv6 calculator to determine what IPs you can add: http://www.gestioip.net/cgi-bin/subnet_calculator.cgi

For any inquire contact us